To initiate a return or if an item has arrived to you damaged, please email hello@frickparkmarket.com. Returns will be accepted within 30 days of receiving your order. If an item has arrived to you damaged, please send a photo of damaged item to hello@frickparkmarket.com and we will work on exchanging the item for a new one. Should we be out of stock of the damaged item, we will offer a refund.